Posts tagged google my business
How to Handle Bad Online Reviews

Over time, all of us have dealt with customers who, for one reason or the other, were unhappy at the end of our transaction. Maybe they weren’t a great fit in the first place, or maybe something went wrong that was out of your control. Of course, sometimes we make mistakes - we’re all human, after all! - and the experience was objectively negative for everyone involved.

It’s not a great feeling when that happens, and it’s even worse when those particular customers decide to add a negative online review to your Google or Yelp profile. The bad news is that it’s there forever (unless the review is truly spam), and future potential customers will be able to see exactly what went wrong, whether true or not.

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The Best Way to Utilize your Google Business Page

First things first: if you don’t yet have a Google My Business page, click here and get yours set up now. Even if you aren’t a brick-and-mortar store (I’m not, either!), it’s extremely important for Search Engine Optimization AND for business in general to have your page set up. Once you’re done, come back here to learn exactly how to make the most of your Business page on Google.

Now that you have an official Google presence, here are ways to optimize your Google My Business page, increase your SEO, and earn new clients through this simple and free tool…

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